How to Get a Late Fee Waived
If you got hit with a late fee, do not just pay it. Issuers waive a first late fee far more often than people realize, usually one courtesy waiver per twelve months. It often takes one short phone call.
The fastest path: a quick call
Call the number on the back of your card and keep it simple and friendly. Mention you have been a customer with on-time payments, that the late fee was a one-time slip, and that you have already fixed it so it will not happen again. Then ask if they can waive the fee as a one-time courtesy.
A late fee waiver is different from removing a late mark on your credit. For a 30-day-late reported to the bureaus, use a goodwill letter or a dispute. This is just about the fee.
If they say no, put it in writing
If a rep declines, you can send a short letter requesting a one-time waiver, referencing your on-time history and the steps you have taken to prevent it from recurring. A written request creates a record and can reach someone with more authority.
Either way, ask them to confirm in writing once the fee is credited.
Make it stick
Set up autopay or a payment reminder so the next due date does not sneak up on you. The fee waiver buys you a clean slate; a small system keeps it that way.
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Get the free Letter Pack →Frequently asked questions
How often will they waive a late fee?
Many issuers will waive one late fee per twelve months as a courtesy, especially if you have a history of on-time payments. It never hurts to ask.
Is a late fee the same as a late mark on my credit?
No. The fee is the charge on your account. A 30-day-late reported to the bureaus is separate, and for that you would use a goodwill letter or a dispute.
Phone or letter?
Start with a quick phone call, it is usually fastest. If they decline, follow up with a short written request for a record.